Learn about little Scarlett Manelis and how Mercy Flight Central,
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Critical Care Teams
Our critical care teams consist of nurses, paramedics and medical control physicians to ensure the best outcome for our patients.
Learn more about our ongoing educational seminars that focus on the utilization of our service.
Welcome to our company.
Learn about our mission and our philosophy.
We are... An independent, non profit organization of air medical professionals, devoted to integrity and compassion, providing critical care to the sick and injured.
Mercy Flight Central will continuously transcend all obstacles by providing the highest quality patient care to all those in need. We will be diligent and prevail as an irreplaceable component in the medical services arena and to the community as a whole. Our compassion and integrity will exemplify and lead the way to what critical care should be. We will remain on the cutting edge of patient care and set the benchmark in air medical safety.
Keeping safety at the forefront of our decisions; Always maintain a professional, compassionate mind-set; Respectful of our non-profit status and those who support us; Commitment to the integrity of the service that we provide; Determined to remain a leader in the air medical service arena.
Provision of critical care air medical service to those patients who are ill or injured regardless of race, color, religion, sex, national origin, age, handicap, or ability to pay.
We will respond to all requests to provide treatment and transport to adult, pediatric and neonatal patient populations, in both the pre-hospital and interfacility settings, unless a specific condition exists that is expressly defined by other company policies where it has been determined that other methods of treatment and/or transport would be more appropriate for that specific type of patient.
Staffing of each helicopter with a Pilot, Flight Nurse, and Flight Paramedic 24 hours a day for scene and interfacility transports. Staffing of the fixed-wing airplane with an on-call Pilot, Flight Nurse, and Flight Paramedic 24 hours a day, with medical control support provided by an on-call Mercy Flight Central physician.
Participation with hospitals and emergency response agencies, to enhance patient care, by providing educational seminars and involvement in quality management activities concerning the appropriate and safe use of air medical services.
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"We ourselves feel that what we are doing is just a drop in the ocean. But if that drop was not in the ocean, I think the ocean would be less because of that missing drop...”
Mother Teresa (1910-1997)
Here's why our donors continue to give...
"Jeff received a spinal injury. His doctors had told us that he is their miracle patient. They've said that it's a miracle that he lived, since 90% of patients with this injury do not. They've said that it's an even bigger miracle that he can move. We consider you a big part of this miracle. We are so thankful that you have had such wonderful training and were able to transport him safely. You have made it possible for him to start on the road to recovery."
"I would like to express our sincere thanks for the excellent care and quick response you provided. We are all so fortunate to have such a wonderful organization as yours in our area. Thank you for being there when we needed you. I will always be grateful."
"To everyone involved: Many thanks to everyone on my case for my serious injuries... You are all heroes in my eyes and the reason I'm here and doing so amazing today. Never forget how much you are appreciated and touching/changing lives every day. I'm sure you don't hear it enough, but thank you for the help you give. Keep up the amazing work."