Mercy Flight Central’s Communications Specialists form the heart of our organization. These highly trained individuals are tasked with maintaining our high tech communications center, the nexus of the Mercy Flight Central operation. Through this center, our communications personnel receive emergency requests for our aircraft, notify air medical crews of these requests, and provide mission critical information such as GPS response coordinates, aircraft flight following, and medical center notifications. Communications Specialists are required to be certified as an Emergency Medical Technician (or equivalent), have at least 1 year of dispatch experience, and must be technically proficient with radio communications and computers.

Key attributes of a Mercy Flight Central Communications Specialist include the ability to multitask and work under pressure, a calm and even demeanor, and a positive customer service attitude. A strong candidate for this position should also possess strong reading and writing skills, good penmanship, excellent teamwork and interpersonal skills, and have a strong pro-customer focus.

Full time Communications Specialists are required to work 40 hours per week including some nights and weekends. Part time Communications staff are required to work a minimum of 24 hours per month (3-eight hour shifts), including some nights and weekends. Some examples of the daily duties of the Communications Staff include maintenance of shift logs, flight notifications, answering company telephones, general cleaning duties in work areas, completion of flight paperwork, and data entry.

Click here for requirements for the Communications Specialist Position.

Click here for Full Time Employee Benefits.