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Contact Mercy Flight Central
Mercy Flight Central
 
 
Communications Specialist

Job Specification

 Knowledge, skills and abilities: 

  • Maintain proficiency and currency according to the standards of:
    • New York State Department of Health (NYSDOH) Emergency Medical Technician (Basic) or equivalent.
  • Possess basic computer competency and keyboarding skills
  • Be proficient with basic data entry.
  • Be able to “multitask” (simultaneous telephone / keyboarding / voice transmission skills).

Physical Requirements: 

  • Employee must be able to sit for extended periods of time.
  • Employee must be able to endure long periods using a computer, including extended periods viewing a computer screen and frequent typing.

 Experience: 

  • One (1) year dispatch experience (preferred).

  Job Description

 DUTIES AND RESPONSIBILITIES:

  • Employees must report to work well rested and on time.  Employees must have a minimum of eight (8) hours rest prior to the start of any scheduled shift. Outside employment is not discouraged; however, employees may not work at another place of employment within the eight hour pre-shift period. 
  • Participate in Flight Crew Briefings. 
  • Maintain proficiency and currency in accordance with company training programs. 
  • Accurate and timely completion of assigned “Shift Duties and Responsibilities”. 
  • Participation in Company Quality Management program. 
  • 100% attendance at Company / Department meetings. 
  • Adherence to Company Policies and Procedures. 
  • Accurate and Timely completion of instructions from Management. 
  • Perform general housekeeping duties to insure cleanliness and functionality of work area. 
  • Excellent working knowledge of all Policy and Procedures relating to Communications and Flight / Mission Operations. 
  • Accurate and timely flight following utilizing the “echo” technique. 
  • Prompt completion of appropriate flight notifications and flight related documentation.
  • Employee must be capable of working in an environment with minimal to moderate physical and psychological stressors. 
  • Employee must be able to transmit clear and concise messages over telephone, public address, and radio systems. 
  • Employee must be motivated to present ideas beneficial to Company operation to direct supervisory staff.

 Click here for Full Time Employee Benefits.

 

 
 
 
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