About Mercy Flight Central

The shortest distance between two points improves the outcome of critically ill and injured patients. This was the founding principle for the establishment of Mercy Flight Central as a non-profit organization in 1992. It remains the reasoning for the ongoing relationship with our EMS partners and hospital alliances.

Mercy Flight Central offers air medical services to the residents of New York State and beyond. Our service offers the highest level of pre-hospital care to our patients. Our critical care teams consist of highly skilled registered nurses, paramedics, and volunteer medical control physicians. These teams work closely together to care for critically ill and injured patients requiring advanced treatment and rapid air transport to specialized medical centers. The aircraft utilized in transports includes helicopters, which travel within a 150 mile radius of our base locations in Canandaigua and Marcellus. The twin engine airplanes are utilized for transports to further reaches of the United States and Canada. Aside from typical patient transports, we routinely handle pre-transplant and post-transplant patients.